Terms and Conditions of Dicepalace Casino
The Dicepalace Casino terms and conditions govern access to dicepalacecasino.org.uk and our games, promotions and services. Please read them before registering. Registering an account and using our services means accepting these terms in full. Promotional conditions apply alongside these terms, and payment and verification requirements apply to transactions. Nothing on our website guarantees any particular outcome or winnings. Gambling involves the risk of losing the money you stake.
1. About Us and Licensing
Our operator is Dreamline Ventures SRL, company registration number 3-102-933985. We operate under the Tobique Gaming Commission licence, number 0000071. Dicepalace Casino provides sportsbook, live betting, online casino, live casino, virtual sports and racing services.
2. Eligibility and Account Registration
Registration is subject to eligibility and verification requirements.
By registering, you confirm that:
- You are at least 18 and meet any higher legal gambling age applicable to you.
- You are registering for yourself, not a third party.
- Your details are accurate and current.
- You hold only one account.
Provide the details requested in the registration form and keep your login credentials private. Full age and identity verification is required before depositing. Dicepalace Casino may verify your identity at any stage and suspend access until verification is complete.
3. Deposits, Withdrawals and Payment Methods
3.1 Deposits
Available methods include Bitcoin, Visa, Faster Payments, Mastercard, Paysafecard, Ethereum (ETH), Paypal, Boku, Tether (USDT), Skrill, TrueLayer, Neteller, Apple Pay and Google Pay. Deposit limits are set individually by payment method. Use only payment methods held in your own name.
3.2 Withdrawals
Where possible, we return withdrawals through the deposit method. Processing takes up to 3 business days after your request or the previous withdrawal payment, provided verification and other checks are complete. Dicepalace Casino requires 1x deposit rollover and minimum monthly wagering of £17 before withdrawal. Insufficient rollover attracts a 15% card or bank transfer fee, or 10% for other methods, subject to the applicable minimum.
3.3 Withdrawal Limits
Daily and monthly withdrawal limits depend on your Bronze, Silver, Gold, Platinum or Diamond tier. The Gold monthly limit is £8,400. Your applicable tier limits govern withdrawal requests.
3.4 Verification Before Payouts
Payouts remain pending until required checks are complete. We may request identification, proof of residence, payment method ownership and transaction history. Source of funds, phone verification and face verification may also be required. Further documents may be requested where applicable law or our checks require them.
4. Bonuses and Promotions
Each promotion has its own conditions, which apply together with these terms and govern eligibility, wagering, validity and release.
4.1 Casino Welcome Package
The package totals 300% up to £8,400 plus 300 Free Spins across four deposits. Each deposit stage has separate conditions.
4.2 First Casino Deposit Bonus
Receive 100% up to £2,100 and 100 Free Spins on Le Bandit with a minimum £17 deposit. Wager deposit plus bonus 35x and spin winnings 40x within 10 days. Maximum bonus release is 10x the initial bonus. Neteller and Skrill deposits do not qualify.
4.3 Second Casino Deposit Bonus
The second deposit offers 100% up to £2,100 and 50 Free Spins on Le Bandit. Minimum deposit is £17. Wagering is 35x deposit plus bonus and 40x spin winnings, within 10 days. Maximum release is 10x the initial bonus.
4.4 Third Casino Deposit Bonus
The third deposit offers 50% up to £2,100 and 100 Free Spins on Le Bandit. Minimum deposit is £17. Wagering is 35x deposit plus bonus and 40x spin winnings, within 10 days. Maximum release is 10x the initial bonus.
4.5 Fourth Casino Deposit Bonus
The fourth deposit offers 50% up to £2,100 and 50 Free Spins on Le Bandit. Minimum deposit is £17. Wagering is 35x deposit plus bonus and 40x spin winnings, within 10 days. Maximum release is 10x the initial bonus.
4.6 Weekly Casino Reload
Opt in for 50 Free Spins with your first qualifying £17 deposit, Monday 00:00 to Thursday 23:59 UTC. Spins last 7 days; winnings require 40x wagering within 10 days. We select the game. Release and bonus bet caps apply.
4.7 Weekend Casino Reload
Opt in for 50% plus qualifying Free Spins, Friday 00:00 to Sunday 23:59 UTC. The cash bonus requires at least £17. Wager deposit plus bonus 35x and spin winnings 40x within 10 days. Maximum bonus release is 10x; separate spin release and bet caps apply.
4.8 Daily Cashback
VIP Levels 11–25 qualify for 1%–15% casino cashback. Real-money bets minus winnings determine eligibility; bonus funds are excluded. The daily period is 00:00–23:59:59 UTC, with credit at 04:00 UTC. Opt in every 4 weeks. Wagering is 1x, with level-specific caps.
4.9 Live Cashback
VIP Levels 11–25 qualify for 25% weekly Live Casino cashback, subject to tier caps. Opt-in is required. The period runs Monday 00:00 to Sunday 23:59 UTC. Calculation excludes bonus funds and uses real-money bets minus winnings. Wagering is 1x.
4.10 First Sports Deposit Bonus
New players qualify for 100% with a minimum £17 deposit. Deposit rollover is 1x at minimum odds 1.50; bonus wagering is 6x deposit plus bonus within 30 days. Singles require 2.00 odds; multiples require 1.50 per selection. Only settled win or loss bets count.
4.11 Weekly Sports Reload
Receive 50% based on the highest qualifying deposit, once Monday 00:00 to Thursday 23:59 UTC. Minimum deposit is £17. Deposit rollover is 1x at odds 1.50; wagering is 8x deposit plus bonus. Singles require 2.00 odds, multiples 1.50 per selection. Claim through Live Chat.
4.12 Weekend Sports Reload
Receive 50% based on the highest qualifying deposit, once Friday 00:00 to Sunday 23:59 UTC. Minimum deposit is £17. Deposit rollover is 1x at odds 1.50; wagering is 8x within 30 days. Singles require 2.00 odds, multiples 1.50 per selection.
4.13 Sports Cashback
Weekly opt-in provides 10% of qualifying sports losses, with minimum cashback £17. Claim availability begins Monday. Activate within 72 hours and wager cashback 3x within 30 days. Only settled win or loss bets count. Loss calculations deduct winnings, credited bonuses, withdrawals and current balance, including open bets.
4.14 Competition
Competition rewards may include Coins and other promotional rewards for finishing in top positions. The competition’s conditions govern participation and awards.
4.15 VIP Rewards
Our rewards programme provides rewards and exclusive benefits according to your VIP level. Applicable programme conditions govern qualification.
4.16 Challenges
Casino, sports and one-time challenges award Coins for completed missions. Completing 20 weekly challenges earns 500 Coins. The promotional headline is up to 15,000 Coins.
4.17 Shop
Exchange Coins for Bonus Money, Free Spins or Sports Free Bets. £8.40 Bonus Money costs 900 Coins; £17 costs 1,500 Coins. Wager Bonus Money 30x, spin winnings 40x and Sports Free Bet winnings 3x at minimum odds 2.10.
4.18 Wheel of Fortune
Eligible registered players can earn up to 3 Spins daily and hold 10. Bonus wagering does not count. Cash prizes require 1x wagering; Bonus Money and spin winnings require 40x. Bonus Money and spins last 7 days. Bonus Money payout is capped at 5x.
4.19 General Bonus Rules
The conditions displayed with each offer govern its limits, qualifying activity and exclusions. We may change or withdraw promotions as their terms and applicable law allow.
4.20 Bonus Abuse
Prohibited practices include:
- Multiple accounts to repeat claims.
- Risk-free bonus betting patterns.
- Exceeding applicable maximum bets.
- Delaying bonus features until wagering ends.
- Claiming through another person’s details.
We may cancel bonus funds and related winnings and restrict or close accounts as promotion terms and law permit.
5. Games and Software Providers
Our catalogue contains 9,000+ games, including slots, jackpot slots, live casino, table games, card games, video poker, Keno, Bingo, Slingo, scratch cards, Plinko and crash or instant games. Providers include NetEnt, Play’n GO, Pragmatic Play and Amatic. Supplier licensing can restrict availability. A malfunction voids affected rounds and payouts.
6. Responsible Gambling
Gambling is adult entertainment, not income. Dicepalace Casino offers self-exclusion and account closure through Customer Support at support@dicepalace.com. Self-excluded players cannot play or claim promotions. Independent support is available from GambleAware, GamCare on 0808 8020 133, and Gordon Moody.
7. VPN and Prohibited Use
VPNs, proxies and tools that conceal location or bypass restrictions are prohibited.
Other prohibited activities include:
- Using another person’s account or payment method.
- Fraud or money laundering.
- Bots or automated play.
- Exploiting software errors.
- Collusion.
- Interfering with site security.
We may restrict or close accounts and withhold breach-linked funds as law and these terms permit.
8. Platform Access
Use your account only through authorised access to our platform. Account and verification requirements continue to apply whenever you access our services.
9. Loyalty Programme
Our VIP Club has 5 tiers and 25 levels: Bronze, Silver, Gold, Platinum and Diamond. Benefits include tier-dependent rewards, cashback and withdrawal limits. Gold and higher tiers include personalised offers and a personal VIP manager. We may change the programme as its terms allow.
10. Governing Law, Disputes and Changes to These Terms
These terms are subject to the law that applies to our licence. Complaints go first to support@dicepalacecasino.org.uk. We may amend these terms, and the current version is published on this page. Continued use after a change means acceptance where the law permits. Questions about these terms go to support@dicepalacecasino.org.uk.
